PC Help, Inc. is committed to bringing you a consistently high level of service. We are an indispensible asset to many businesses in the area.
In shop services:
Repair and upgrade most makes and models of laptops, desktops, and servers. This includes popular makes such as Apple, Dell, HP, Compaq, Toshiba, IBM, Lenovo, etc..
Operating systems installed and repaired: Mac OS X; all Microsoft desktop and server operating systems; Linux: Red Hat, Suse, Ubuntu, other versions.
Data recovery and migration: recover data from dead or dying hard drives, migrate data from older computers to new computers.
Setup and installation: Setup a new computer, install software, migrate the data, setup email (account, calendar, contacts, old email), network connections, printers, accounting and business applicatations and data.
On-site services:
Most in shop services can be done on-site. Also, we can perform quick response solutions to problems or new installations.
Problems: applications, internet, network, printers, email, servers, wireless.
New setup or installation: install wired or wireless networks, cabling, security, create secure connections between separate office or home locations, install servers, backup, exchange email, terminal services/citrix, remote access, vpn.
User training: one on one training on any aspect of computer, network, or software.
Servers:
We have technicians experienced with many products that most small and medium size busineses need.
These include:
Windows small business server: combines windows server, exchange server, remote access, sharepoint intranet, vpn, backup, etc.. Excellent product for businesses with less than 75 users. http://www.microsoft.com/windowsserver2003/sbs/default.mspx Test drive small business server here: http://www.sbstestdrive.com/
Exchange: shared email, calendar, task, contacts, webmail. Synchronization to smart phones and multiple computers per person (ie. other branches or home computers). http://www.microsoft.com/exchange/default.mspx
Windows server http://www.microsoft.com/windowsserver2003/default.mspx
File and printer sharing.
Intranets: internal websites to share information (ie. Sharepoint).
Domain, email, and web hosting.
Application servers: share industry specific programs or common ones such as accounting applications (ie. Quickbooks, Peachtree, Microsoft Accounting).
Blackberry enterprise server: allows an organization to synchronize blackberry phones to the company Exchange server. http://na.blackberry.com/eng/services/server/small_business.jsp
Terminal services: Allow multiple users to access a server remotely via remote control, allows copying files, local printing, sharing of applications and files. http://www.microsoft.com/windowsserver2003/technologies/terminalservices/default.mspx
Networking:
We install structured data and phone cabling for businesses and homes. New installations of multiple drops, moves from location to location, upgrades.
Wireless networks from single wifi access points or routers to multiple access point coverage for large buildings. This allows seemless access to the company network and internet while moving throughout the building or nearby outdoors.
Firewall and router installation. It protects the office network from outside attacks while allowing internal users to access outside resources. Also outside services such as web, email, terminal services, vpn are securely allowed internal access with the appropriate credentials.
Multiple site vpn: this can be done with software vpn clients to a central vpn server or firewall. Also branch offices can connect directly to each other to allow seamless connection for branch office users to the headquarters office. SSL vpn devices allow secure access via a web portal authentication (no client vpn software to install, administer, or update).
Power over ethernet technology: this allows networking via the electrical power outlets in a building. This particularly is applicable in existing homes to get network access to areas where wifi will not reach.
Protect Your Network before it's too late!
Discover the power that peace of mind can bring.
Call PC Help, Inc. today!